Part-time Office Services and Online Customer Support Staff
We are looking for an honest and bright individual for our growing 3D printing related business.
This is a part-time job for local residents around Triangle Area (RTP) in North Carolina. Local candidates only. . Hourly wage and compensation will depend on experience.
Hours required: start with 1pm to 5pm Monday to Friday. Monday or Tuesday may require to finish at 6pm due to delayed carrier pickup. Time is somewhat flexible. This is intended to be a long term job and the hours required may be more in the future.
Duties and Responsibilities:
- Daily online order processing, a small portion of them require pick/pack/labeling.
- Help customers by email with simple first line customer support, returns and warranty replacements.
- Schedule pickups and meet with UPS carrier at our warehouse for pickups.
- Prepare online marketing materials/videos. Take and edit pictures for our products.
- Run various marketing campaigns with manager. Self starter and online marketing experience desired.
- Manage our twitter, facebook and other social accounts and post news/pictures/promotions.
- Interface with customers at company trade shows and other events as needed. May need to have occasional travel for trade shows.
- Learn how to operate simple 3d printers and keep one printer running for marketing purpose.
- Inventory management. Online Catalog management.
- Organize and keep office clean.
- Be prepared to take on additional duties based on your skills and talents!
Company will provide appropriate 3d printer training to the right candidate!
Experience and Skills desired:
- Skilled at using computer for excel data entry, google doc, blog posting, picture and video editing
- Sales or online marketing experience, especially in educational/STEM market.
- Good at using twitter, facebook, instagram and other social tools.
- Excellent verbal and written communication skills
- Authorization of full background check
- Works well with co-workers
If interested, please email your resume to firstname.lastname@example.org
About the Company
XYZFABS INC. is a 3D printing company located in Cary North Carolina. We sell high quality printers and filaments/materials through distribution and direct to the consumer. Our customers range from educational institutions to large corporations to skilled individuals/makers. Our company strives for top of the line customer service and is looking for an enthusiastic, energetic, bright individual to join us.